Friday 9 September 2016

Solution To Samsung Phones That Keeps Exploding

Samsung electronics Co Ltd has recalled its Galaxy Note 7 smartphones which sport the fire-prone batteries, promising to replace them. This is terrible blow for the phone giant seeing as this product would have helped their figures in the mobile industries.

The head of Samsung's smartphones business, Koh Dong-jin, spoke at a news conference expressing his regret at the recall, which will affect markets including South Korea and the U.S. but not China, where models feature a different battery.
The announcement on Friday comes just over two weeks since the premium device's launch and follows reports of the $885 phone igniting while charging which has also left the FAA to ban them on planes which implies that travellers will be prohibited from taking along with them a potentially faulty Note 7 on board aircraft in the US.


As at 1st of September, there have been 35 cases that have been reported globally. Some customers went as far as posting a picture of their burnt Samsung Note 7 phones online. Currently, Samsung has conducted a thorough inspection with suppliers of their phone on how to identify those batteries that have been affected in the market.

According to Samsung, the amount of Galaxy Note 7s considered to be at risk is small compared to the amount of Note 7 produced worldwide as it is estimated that only 24 out of every 1 million phones are affected. Samsung has no option but to ask that those devices be returned as their customers safety is their ultimate aim.

According to Samsung, exchange of faulty batteries to a new one could be the best possible way of handling the issue as the products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. Different methods or measures would be used in every region, but in the US at least, it is expected that the owners of Galaxy Note 7 would or can swap their faulty device for a new model and this is expected to take place in the next week as a date for this have not been fixed.

With Samsung estimated to have already sold around 1 million Galaxy Note 7 since the smartphone was released just last month, it's a major headache for consumers affected by the recall.

And for the company itself too especially with the fact that their arch rival Apple is expected to announce the Iphone 7 in the next possible days.

There is no saying for now on how big this fallout will affect Samsung financially or consumer wise, though the best hope is that no one gets hunt or killed in the process of charging their Galaxy Note 7s

Speaking to the media last week, Samsung's smartphone chief, Koh Dong-jin, was clearly unhappy about the situation and according to him, he cannot comment on exactly how much the cost will be, but it pains my heart that it will be such a big number.




No comments:

Post a Comment